| At BIL, we are committed towards understanding our customers’ requirements and providing them with the best products and services. Our well-defined and flexible set of processes ensures the high quality of our products and services. We work towards modifying our processes to meet specific requirements of our customers. We use a comprehensive quality management system to keep track of:
• Quality of deliverables
• Process measurements
• Project performance metrics
• Customer satisfaction index
Enterprise solution Practice: Bhilwara InfoTechnology Ltd has expertise in design, development and implementation of customized ERP solutions across small to mid-sized to large Organizations. BIL’s expertise in business environment includes:
• Enterprise Resource Planning (ERP)
• Customer Relation Management (CRM)
• Supply Chain Management (SCM)
• Sales Force Automation (SFA)
• Business Process Management (BPM)/ WorkFlow (BPM)
• Document Management Solutions (DMS)
Web Technology Practice: Bhilwara Infotechnology Ltd team of motivated Web Designers, Application Specialists and technology practitioners have developed a wide range of web-solutions for business across the globe. BIL provides entire gamut of web development services from web design to development to deployment of application on the Internet, which also includes:
• E-Commerce Portals
• Online Stores
• Web Programming & Web Enabled Services
• Intranets & Extranets
• Large Website Design & Development
We have experience with taking on an eCommerce project from day one, designing, developing and finally implementing a flawless solution. We have also executed project components that include consulting and quality management for eCommerce solutions. Tapping our vast pool of management and application specific business knowledge, we can Web enable an enterprise from internal processes and extending the solution till it reaches the consumer, thereby making business easier and safer to conduct.
With the unparalleled growth of the Internet, the merging of conventional communication channels with the Internet is inevitable. Recognizing this, we have in-house capabilities to design, build and deploy eCommunication channels that interface with standard communication infrastructure, such as smart phones and IP telephony and unified messaging systems.
Keeping pace with technology development, we can deploy solutions with mobile components. These solutions include WAP phones, PDA’s and other network aware mobile devices. Mobile content generation, commerce enabling components, secure transactions and small screen interfaces complete the list of skills we posses for mobile commerce.
Enterprise Resource Planning (ERP)
Our experienced managers and analysts, with extensive domain specific experience, analyse business process. We harness this information for business process re-engineering, business to software process mapping, system design and development and consulting. We understand the enormous task of changing business processes. Facilitating the entire process is our Process Transition Team that helps with the process changeover. This team is composed of HR experts who understand the locale, experienced trainers and domain experts to assist with understanding the intricacies of your business.
Online Customer Relationship Management Systems
Utilizing our business experience combined with real life project experience, we have the required skills to successfully build and deploy eCRM applications, integrate eCommerce extensions with the core CRM functionality and utilize data warehouse and mining technologies to make the most of live and collected data. These tools allow us to analyze trends and help customers make informed product and policy decisions well ahead of their competitors.
We have also effectively implemented projects on the IBM AS/400, re-engineered existing applications, migrated applications from and to different operating systems and database management systems and provided round the clock maintenance services for existing application infrastructure. Quality management consulting too is a strength, which we have utilized for customer application development and testing cycles.